Mobile Membership

MOBILE MEMBERSHIP

Melbourne Members will be able to scan into the MCG and AFLW games using the Melbourne Football Club app on iPhone and Android devices.

We strongly encourage you to login to your account prior to match day to ensure you don't experience delays entering the ground.

If you are having issues with your mobile membership, please delete and redownload the latest version of the app. Log out and back in.

• Download the app for your iPhone
• Download the app for your Android device

Your tickets will be made available in the app 72 hours prior to each game.

Instructions to access your Mobile Membership are available below.

1. Download the app on your iPhone or Android device from your phones app store.
2. On the main screen of the app, select 'Mobile Membership.' This will be located on the bottom, centre of the screen.
3. Log-in to your My Demons/Ticketmaster account. Please note: these log in details must be the same for you to access your tickets. If you believe your email is incorrect, please contact the Membership Department.
4. Select the match you would like to attend (your barcode will be available 72 hours prior to each game)
5. Select 'View Barcode' to view your ticket or add to your Apple Wallet/ Passbook for later use or simply scan into the ground using the barcode on the app.
6. Scan into the game using this barcode.

Important seating information:

• If you are a Reserved Seat Member, note the location of your seat on your ticket. This will be your reserved seat for the season.
• If you are a Reserved Bay Member (Redlegs Bay N1-N4 or Demon Seats Plus Bay M13/M14), ignore the seat location on your ticket you can sit anywhere within your allocated bay(s).*
• If you are a General Admission Member, ignore the seat location on your ticket you can sit in any general admission area.
• If you have multiple memberships on your account, you can view each barcode by swiping across. There is an option to forward these to the appropriate people.

*Anzac Day Eve and King's Birthday matches require seat redemption for Demon Seats Plus Bay Members. More information here.

Additional things to note:

• Tickets may be separated by type, e.g. you may have one 'Round 9' option/event that shows General Admission ticket(s) and one 'Round 9' option that shows your Reserved Seat/ Bay ticket(s).
• For general admission members, please ignore the section, row and seat that appears with your barcode. Your GA membership gives you access to any general admission areas which are communicated at the ground on game day.
• You are unable to screenshot tickets anymore. If you have a screenshot, this will not work at the gate. Ticket transfers are available and a step-by-step guide can be found here.

More mobile membership assistance can be found here.

Enhanced Digital Ticketing

AFL's Official Membership Partner Ticketmaster are working on a new login to safeguard your account experience and an enhanced digital ticket to get you into the game even quicker.

This account update will keep your information safer than ever before, while making it even easier for you to sign in and reset your password. The next time you sign in to access your membership, we’ll ask you to reset your password and verify your phone and email address. This helps us ensure that only you have access to your account and you’ll now use the same password for your Club Membership and your Ticketmaster account.

The enhanced digital ticket will get you into the game even quicker, but heads up screenshotting is no longer allowed, so please ensure you are saving your tickets to your wallet or transferring these to your friends and family before gameday.

Visit Ticketmasters Terms of Use and Privacy Policy to understand how we’re protecting and managing your information.

Find out more about the new way to sign in here, head to Digital Tickets - Simple and Easy for further information, or contact the Membership Team on (03) 9652 1155 or at membership@melbournefc.com.au